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Contact Us

  • Customer Service:

    For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
  • Sales:

    If you need information before you buy, you can start a Live Chat with our online sales representatives. If Live Chat is not available, you will be directed to an online form to submit an inquiry. Once you submit an inquiry, you can track progress and submit updates in My Inquiries.
    Phone: +86 21 50594134
    Fax: +86 21 20227879
    Office Hours : Monday ~ Friday 8:30am to 5:30pm GMT+8
    Skype Voice Call:
    Contact Address
    Shanghai Sursup Precision Instrument Co., Ltd
    258 Xiuyan West Road
    Building 67
    Pudong District Shanghai 201315
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